Terms of Service

These Terms of Service govern your use of the Festive Frames website and your purchase of our products. By using this site or placing an order, you agree to these terms. Please read them carefully. If you have questions, contact us using the details at the end.

Our products

Festive Frames sells snap-on license plate frame kits and related accessories. We try to describe and show our products as accurately as possible. Colors and finishes may vary slightly between your screen and the physical item.

Orders and acceptance

When you place an order, you are making an offer to buy the items in your cart at the prices shown at checkout. We may accept or decline any order. If we cannot fulfill an order, or if it was placed in error, we will let you know and refund any amount charged.

Pricing and payment

Prices are shown in U.S. dollars and are calculated at checkout. Payment is processed securely by Stripe, our payment processor. You agree to provide current and accurate payment and contact information. We may correct any pricing or product errors and cancel affected orders with a refund.

Shipping and delivery

We ship to the addresses you provide at checkout. Delivery times are estimates and are not guaranteed. Risk of loss passes to you once the order is delivered to the carrier. Please make sure your shipping address is correct, as we are not responsible for orders sent to an incorrect address you provided.

Returns and refunds

Returns and refunds are handled under our Returns & Refund policy, which forms part of these terms. Please review that policy for how to start a return, the return window, and refund timelines.

Acceptable use

You agree to use this site only for lawful purposes and not to interfere with its operation, attempt to access it in an unauthorized way, or use it in a way that could harm us or other users. All content on this site, including text, images, and logos, is owned by Festive Frames or its licensors and may not be used without permission.

Disclaimers and limitation of liability

The site and our products are provided on an as-is basis to the fullest extent permitted by law. We do not guarantee that the site will always be available or error-free. To the extent permitted by law, our total liability for any claim related to a product is limited to the amount you paid for that product.

Changes to these terms

We may update these terms from time to time as our business or the law changes. When we do, we will revise the date at the top of this page. Your continued use of the site after changes take effect means you accept the updated terms.

Contact us

Questions about these terms? Email us at hello@festiveframes.co.